What do we know about communication support for deaf people?

Ian_Noon

Ian Noon, Head of Policy and Research, National Deaf Children’s Society

Last week, the Department for Work and Pensions (DWP) published a monster 142-page document summarising the responses it received to a review on communication support for deaf people. The aim of the review was to try and identify what we know about the supply and demand of professionals (such as interpreters, speech-to-text-reporters, etc.) whose role it is to provide support to deaf people with their communication. We submitted evidence back in 2016 setting out what we knew then about communication support for deaf children and young people.

So what have we learnt from the DWP report? Here are my own top five take-home messages from the report.

  1. Nobody is quite sure how many deaf people there are. For example, we have a very rough ball-park figure on the number of deaf children from the Consortium for Research into Deaf Education – but we know that those figures, whilst the best available, are not 100% reliable.
  2. Nobody really knows how many communication support professionals there are out there either. It’s not something that any government department appears to be measuring.
  3. However, there is a lot of evidence that there the number of communication support professionals isn’t enough. Lots of respondents gave examples of unmet demand among deaf people. For example, there is evidence that too many deaf children are being supported by communication support workers who don’t have an advanced qualification in sign language.
  4. It became clear from reading the report that the term ‘communication support workers’ (CSWs) means different things to different people. We at the National Deaf Children’s Society would use the term to refer to a type of specialist teaching assistant, someone who would provide support to deaf children in the classroom, with signed support as necessary. However, we wouldn’t see them as “interpreters” because CSWs need to be able to do much more than just interpret what the teaching is saying by, for example, supporting deaf children with notes, explaining concepts, and so on. It’s clear though that in other areas, deaf people are being supported by a professional described as a ‘communication support worker’ when really they should be supported by an interpreter. The report points to a need for much more clarity on the role of CSWs and what skills they need in different situations.
  5. Lots of people feel that technology – such as remote sign language interpreters or speech-to-text-reporters – can really help deaf people. However, there was a unanimous view that this cannot be seen as a substitute for ‘real life’ communication support. Indeed, many people were concerned that new technology was being used as an excuse to reduce support inappropriately.

So what happens next? We’re not yet sure. The DWP report is literally just a summary of responses and doesn’t set out any recommendations or actions for the Government.

On our side, we’d be keen to see the Government take action to improve data on deaf children and also to ensure there are more, better-qualified, communication support workers for deaf children and young people. We’d also like to see speech-to-text reporters being more widely used, particularly for older deaf young people, including those at university. We’ll be pressing the Government to set out what action it’ll be taking in response to the report so watch this space.

 

5 Ways A Radio Aid Can Help A Deaf Toddler

Alison Taylor, Senior Information Editor, National Deaf Children’s Society

Compelling evidence shows (see the research) that giving deaf children radio aids in the critical early years, before they start school, can be hugely beneficial for developing their language and supporting communication. But in which everyday situations can they help? Here’s our top five.

1. Family time at home
Whether it’s playing a game together, reading a story before bedtime or talking to your child when they’re in the garden or another room, a radio aid can help deaf children hear their parent’s voice clearly and directly, making them feel connected to their parents and helping build strong relationships.

2. Communicating in the car
When you’re driving you can’t turn to your child to sign, or for them to lip-read you, so being able to communicate effectively is vital when parents are travelling with their child. Radio aids can cut through the background noise of the car engine and the road, allowing you to soothe them if they’re having a tantrum, talk about where you’re going in the car and even play games to make the journey more fun!

3. At nursery or pre-school
Early years settings can be fantastic places for children to get a head start in developing their language and communication before they start school, but they can also be noisy places. Nursery staff can use a radio aid to get a deaf child’s attention to make sure they’re taking part in activities fully and mixing with other children, as well as starting to learn.

4. Staying safe when out and about
You’re at the park and your child is about to walk into the path of a swing, or worse – they let go of your hand and are headed straight for a road – how do you stop them when they can’t hear you calling after them? A radio aid means that your child can hear you at a distance and it will cut through the background noise so you can alert them to danger.

Helen and Alex tell us how a radio aid keeps their three-year-old daughter, Gwen, safe when crossing the road and riding her bike.

5. Actually, whenever they can’t see you
As a parent of a deaf child, you’ll often need to stop what you’re doing and face your child to get their attention and to talk to them, whether you’re out shopping, your child is in a pushchair or in a seat on the back of your bike – whenever they can’t see you. Being deaf aware and creating good conditions for listening are still important, but a radio aid can be a great help for busy parents in those everyday noisy situations that you just can’t control.

F25244 / 85660

Think radio aids might be right for your child?

Find out more about radio aids and how to get one by downloading our booklet for families How Radio Aids Can Help.

Try out a radio aid for free through our Technology Test Drive service.

Read our Quality Standards for the Use of Personal Radio Aids which sets out a common approach to providing radio aids for deaf children.

Watch our video of a group of mums who tell us how they use a radio aid when out and about with their child.

 

New research shows big impact for deaf toddlers from radio aids

ian-as-toddler2 (2)

Ian Noon, (aged 3 years) Head of Policy and Research

One of my earliest, most vivid memories is playing in the lounge while listening to my Mum, who was in the kitchen talking about the dinner she was making/burning. She was only able to do this because she was wearing a microphone and the sound of her speech was coming through clearly and direct to my radio aid, cutting out all background noise.

I used to insist that she wear the microphone all the time – in the car, outdoors, everywhere – and would throw petulant tantrums when she turned it off, even just for a second.

I’ve no doubt that because of all this, I was able to develop good language and communication skills and get a good head start once I arrived at primary school.

So when I joined the National Deaf Children’s Society, many years later, I was amazed to find out that my experience was relatively unusual. A survey by the Consortium for Research into Deaf Education (CRIDE) in 2016 found that 46% of local authorities do not make radio aids available to pre-school deaf children.

This is why I’m really excited by the latest research being published by the National Deaf Children’s Society today. It shows that radio aid technology can have a big impact on hearing and communication for deaf children. In particular, it finds that being able to hear their parents’ voice clearly and directly by using radio aids promotes markedly better parent-child communication.

To me, the research confirms something that many people have known for years. It’s pretty well established by now that the early years are critical in developing language and communication skills, and that the interaction between parents and children is an essential part of this. But we also know that everyday situations like being in a buggy or car can be a noisy minefield for deaf children, making it impossible for them to hear their parents in those critical early years.

Radio aids aren’t for everyone and we still need to look at the individual needs of each deaf child. But it is important that parents have the information they need to make informed choices about whether / when they’d like to try a radio aid for their child. But for these kind of informed choices to mean anything, the other 54% of local authorities need to take action to make sure that they can provide radio aids if parents feel it would benefit them.

Last year, we launched our Right from the Start campaign to make sure that every deaf child got the right support from the earliest possible age. The research published today suggests that one way of meeting this goal for many will be to make sure that there is much wider access to radio aids in the early years. I hope that local authorities will take action to ensure that more deaf children get the chance to benefit from this, like I did.

Don’t let deafness be overshadowed

Jen-Jones

Jen Jones, Information Editor CYPF – Information, Membership and Local Groups National Deaf Children’s Society

Up to 40% of deaf children have additional needs. For deaf children with the most complex needs, deafness can be overshadowed by their other difficulties.

Our guide, Supporting the Achievement of hearing impaired children in special schools, is a brilliant resource for staff working with deaf children in special schools. But as we all know, teachers and other school support staff are busy people who might not have the time to read 60 plus pages of (excellent) advice.

So, we decided to create a video to share the top five tips we wanted people to take away from the guide:

1: How to spot a child with hearing loss

2: Know how to manage a deaf child’s hearing technology

3: Create a good listening environment

4: Make sure communication works

5: Promote listening skills

We filmed at Foreland Fields School in Broadstairs on a very cold day in January 2017. Staff and pupils at the school made us very welcome, especially the infant class who loved our cameraman’s beard!

We filmed in three different classrooms (the Total Communication class was one of the most beautifully decorated classrooms I’ve ever seen – with artwork that moved whenever the door opened or closed). We also managed to get some great outside shots – and the pupils didn’t complain once about the freezing conditions. And I mean freezing – the camera batteries kept running down because it was so cold.

You can watch our video on our YouTube channel. Please share it with anyone you think would be interested.

The video was produced with support from the National Sensory Impairment Partnership, and funded as a project by the Department for Education.

Getting it right from the start

ndcs_right_start

Today, we’re launching a new campaign in England, called Right from the Start.

NDCS - Ian Noon, Head of Policy and Research

Ian Noon, Head of Policy and Research

The campaign is celebrating 10 years of newborn hearing screening and how this simple and painless test has literally transformed the lives of thousands of deaf babies.

But whilst screening has made a big difference, there is still much that needs to be done. Once diagnosed as deaf, children and their families need high quality support to ensure they can develop the language and communication skills that are the foundations for success in later life.

Unfortunately, it’s clear that this support is not being provided consistently across the country. We know there’s a massive attainment gap in the early years foundation stage, where children are assessed among a range of early learning goals. We also regularly hear from parents that vital support, such as audiologists, Teachers of the Deaf, support with communication and so on is not being provided when it can have the most impact.

We’re calling on the Government, local authorities and health bodies to work together and make a commitment to ensure high quality support is in place as soon as a child is diagnosed as deaf. Our campaign report explains how the benefits of hearing screening at birth are being lost and what action is needed to ensure deaf children get the right support, right from the start.

Join us in getting it right from the start. We’re asking our campaigners to email our report to their MP and to ask them to take action.

There’s lot of other ways you can support the campaign. Find out more at www.ndcs.org.uk/rightfromthestart.